CodeCanyon Press Ticket System WordPress HelpDesk Plugin 5975337

CodeCanyon Press Ticket System WordPress HelpDesk Plugin 5975337

CodeCanyon Press Ticket System WordPress HelpDesk Plugin 5975337
WordPress \ Utilities
System \ Plugin \ Ticket \ Helpdesk \ Wordpress \ Support \ Care \ Customer

Plugin - Press Ticket System WordPress HelpDesk Plugin 5975337 by phpface @ CodeCanyon

WordPress \ Utilities

Last Update: 30 October 13; Software Version: WordPress 3.7, WordPress 3.6, WordPress 3.5, WordPress 3.4 ; Compatible With: WooCommerce 2.0.x, Bootstrap 3, Bootstrap 2.3.x, Bootstrap 2.2.2, Bootstrap 2.2.1, Bootstrap 2.1.1 ; High Resolution: No ; Files Included: JavaScript JS, CSS, PHP .

If this plugin is useful, could You please help me rate it? it will be a big encouragement to improve for me
Please read FAQ before send the questions for the issue.
Introduction.

- Press Ticket System (PTS) is help desk software. You can use PTS to provide support to your customers. It is a software suite that enables customer support or support desk agents to receive, process, and respond to service requests.

- PTS builds on this definition of help desk software by creating a powerful ticket-management platform that allows you to centralize all your customer conversations.

- PTS enables conversations via web, email. No matter how your customer contacts you, PTS centralizes all communication so nothing gets ignored.

- Integrated with Woocommerce.

Demo
http://private-messenger.wpoffice.net/pressticket-plugin/my-tickets/

- User : manage

- Password : manage

Key Features

- Web-based – accessible from anywhere with just a browser, works on smartphones and touch devices.

- File attachments – post documents, screenshots, PDFs … all file allow to upload by WordPress Editor.

- Security – different user roles and security permissions (technicians can be assigned to different areas, no customer sees someone else’s data, etc)

- Permission : Limit to access Ticket Function.

- Prevent Spamming by Recaptcha.

- Alerts and Notices (Alerts and Notices sent to staff on ticket “events”) with 2 events

- Alert sent out on new tickets

- Alert sent out when a new message, from the user, is appended to an existing ticket

- Login Form included : The customer can quick access to Ticket Board by login via this form.

- Email templates : available with 3 template

- New Ticket Alert – Alert sent to staff, if enabled, on new ticket.

- New Message Alert – Alert sent to staff, if enabled, when user replies to an existing ticket.

- Response/Reply Template – Template used on ticket response/reply.

- Debug tool : used for testing before get it work, if there have any error or warning, it will show on and you can fix it as the suggestions.

- API support .

Changelog
10/28/2013 – V2.2.1

[Fix] Loading Ajax Url
[Fix] Remove bootstrap CSS.
[Fix] Showing Form/Ticket list, fix shortcode.
[New] Integrated with Woocommerce.
10/07/2013 – V2.0
[New] Loading Language.
[Fix] Removing Quicktag editor.
[Fix] Searching user.
[Fix] HTML email sending.

04/29/2013 – V1.0
Initial Release

Jigoshop Ajax Private Message; WooCommerce Ajax Private Message; WP Virtual Keyboard Login - Keylogger Prevention; WP Secure - Hide The Fact And Speed Up Your Site; WP Visual Gallery WordPress Plugin; WP FrontEnd Form - Multi-Purpose Posting Form; Wordpress Affiliates - Make Money With Envato Market.

Keywords: Press Ticket System, WordPress HelpDesk Plugin, customer care, helpdesk plugin, helpdesk system, helpdesk wordpress, support plugin, ticket plugin, ticket system, wordpress ticket system.



Tags: System, Plugin, Ticket, Helpdesk, Wordpress, Press

Premium CodeCanyon Press Ticket System WordPress HelpDesk Plugin 5975337 WordPress Themes, Website Templates, Mobile Themes, Flash Templates & Scripts from creative professional designers. Full details of CodeCanyon Press Ticket System WordPress HelpDesk Plugin 5975337 for digital design and education. CodeCanyon Press Ticket System WordPress HelpDesk Plugin 5975337 desigen style information or anything related.

Comments:

Name:*
E-Mail:*
Add Comments:
Enter Code: *